|
|
|||||||
|
|
 |
 |
 |
 |
|||
|
Artifacts Ornaments Copper Art Egyptian Frames Furniture Glasses Incense Holders Jewelry Boxes Lamps Musical Instruments Pens Perfume Bottles Statues Tapestries Utility Holders Votive Holders |
|
|
| Shipping and Returns |
| Our shipping charges are inclusive of processing, handling and shipping cost. We offer several shipping options, which are displayed at the time of checkout, on the shopping cart. We give our valued clients the opportunity to specify the delivery date. If you need assistance in selecting shipping options, please call us and a customer service representative will assist you with your order. We take great care in appropriately packaging and shipping your order. If an item is not in stock, our customer service professionals will inform you via telephone, e-mail or fax. Please make sure to put a valid contact number where you can be reached. We will not be responsible for damage to the item while in transit. If for any valid reason you wish to return an item, please call us within 24 hours so we may provide you with the return address. All items must be returned within 4 days of the date they were received at the delivery address. Item must be in original condition and packing. Customer is responsible for all shipping expenses for returns. |
| How to place my order |
| Once you have chosen your product, you can order directly via our secure shopping cart system. Your product will appear in the shopping cart. If you wish to select more products, click the 'Continue Shopping' button to go back to the site for more selections. When you are done selecting your products, please click the 'Checkout' button. |
| How to modify the contents of the shopping cart |
| If you wish to modify the quantity of your products, please change the number in the quantity box and click 'Update'. This will change the product quantity. If you wish to delete the product you have selected in your cart, you have either of the following options: modify the product quantity to '0' (zero) and click update, or click 'Empty Cart' if you want all the contents emptied. |
| Check out |
|
When you are finished with this step, you can check out. Our automated
system will lead you through the checkout process, page by page. Please fill
out the sender information, recipient information, select the delivery date
of your item and type in any message you wish to attach, in the box provided
for personalized messages. After this step, you will be led to the next
secure process where you will fill out information regarding your payment.
You can either choose to enter credit card information or you call in your
credit card details as soon as you place the order. Our able staff will be
happy to assist you as always. When you finish with the checkout process,
our system will generate an order tracking or reference number for you which
will also be e-mailed to you at the e-mail address you provide. ***SEND.com and its network will not provide your e-mail or telephone information to any mailing list or other party for marketing purposes. |
| How to find out the status of my order |
|
-Please call us at 1-800-393-2181, or 609-720-0300, and our
customer service staff will be happy to update you. -You may also log in on to our Live Support System via which you will be able to chat with a customer service representative regarding any queries. -You may send us an e-mail at info@sendegyptian.com. You may use the Contact Us Form by clicking the 'Contact Us' link in the upper left corner. |
email:
info@sendegyptian.com | web:
SendEgyptian.com
100 Canal Pointe Blvd., Suite 204, Princeton, NJ 08540 USA
Phone: 609-720-0300 | Fax: 609-720-0505
Member of The Impex Group